Payment Policy

Thank you for shopping with Noir & Lumière. This payment policy explains which payment methods we accept, how payments are processed, and what applies in the event of payment issues.

1. Accepted Payment Methods
We accept the following payment methods:

Credit and debit cards (Visa, Mastercard, American Express)

Apple Pay and Google Pay

PayPal

All payments are processed securely through our authorized payment partners.

2. Payment Security
We use SSL encryption to protect your payment information. Noir & Lumière never stores your card details – all payment data is handled securely by our payment provider.

3. Payment Errors
If a payment cannot be completed for any reason (e.g., invalid card, insufficient funds, or technical error), the order will not be confirmed. You will receive an email with instructions on how to complete your payment.

4. Refunds
Any refunds will be processed through the same payment method used for the purchase. Refund processing times may vary depending on your bank or payment provider (usually 6–9 business days).

 

COMPANY DETAILS

Website Name: Noir & Lumière

Company name: Tajir Commerce Limited

Registration: 79044726

Address: Unit 903A, 9/F Cameron Commercial Centre, 458-468, Hennessy Road, Causeway Bay, HK

Phone: +1 (917) 768 387

Email: info@noirandlumiere.com

Opening Hours: Monday - Friday: 08:00 - 18:00 & Saturday & Sunday 10:00 - 16:00

Our average response time is 24 hours.