Privacy Policy

This Personal Information Collection Statement (“PICS”) is intended to inform you in accordance with data protection regulations about:

  • The purposes for which we collect personal information when you use this website (“Site”) or purchase products through this Site (“Products”);

  • To whom your personal information may be disclosed;

  • How you can request access to or correction of your information.

We may update this PICS by modifying this page. Please check this page regularly for any changes.

1. User Information

1.1 “We,” “us,” and “our” refer to the data controller.

2. Data Subjects

This PICS applies to personal information related to you (“you” or “your”):

(a) Visitors: individuals who visit our website.
(b) Users: individuals who purchase, request, or receive products.
(c) Contacts: individuals who contact us via our website, email, or other means.

3. What Information We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal information:

(a) From visitors: IP address or other unique device identifiers.
(b) From users:

  • Username

  • Password

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Payment details

  • Phone number

(c) From contacts:

  • Full name

  • Email address

  • Any other personal information you provide

3.2 If you do not provide mandatory information, we may not be able to provide you access to the site, products, or responses to your inquiries.

4. Purpose and Use

4.1 We may collect, store, process, transfer, and use your personal information for the following purposes:

(a) Product delivery:

  • Order processing and fulfillment

  • Account creation and updates on the website

  • Billing and payment processing

(b) Website usage tracking and analytics
(c) Personalizing the user experience
(d) Improving the website and products
(e) Research and product development (including machine learning)
(f) Customer service and support requests
(g) Order-related non-marketing communications
(h) Technical support and project management
(i) Ensuring the security of personal information
(j) Fraud prevention
(k) Situations required by law or authorities
(l) Direct marketing — only with your consent (see section 11)
(m) Other directly related purposes

4.2 Information will not be used for other purposes unless:
(a) You have given explicit consent;
(b) The purpose directly relates to the original purpose;
(c) Use is based on an exception or applicable law.

5. Recipients

5.1 We may disclose your information to:
(a) Our staff and management members
(b) Our subsidiaries and their staff
(c) Shopify Inc. and its group companies
(d) PayPal Holdings Inc. and other payment service providers
(e) Suppliers of our products
(f) Other service providers and data processors, such as:

  • Administrative services

  • IT and software services

  • Data analytics

  • Cloud services

  • Credit reference agencies

(g) Insurance companies and banks
(h) Lawyers, auditors, tax advisors
(i) Authorities as required by law (e.g., fraud prevention)
(j) Other companies in the context of a corporate sale, merger, etc.

5.2 If you pay via a payment service provider, the contract is directly between you and the provider. Check their privacy policy.
5.3 We always ensure that your information is handled confidentially under contractual terms.
5.4 We may also transfer your information to others with notice and your consent.

6. Cookies

6.1 Our cookie policy is part of this privacy statement.
6.2 A cookie is a small file stored on your device when you visit the website.
6.3 We use cookies to:
(a) Ensure technical functionality
(b) Remember your choices and settings
(c) Analyze website usage
(d) Track your behavior and interests

6.4 We use both:
(a) Session cookies
(b) Persistent cookies

6.5 Cookies may be:
(a) Essential
(b) Functional
(c) Performance-related

6.6 We also use third-party cookies (see the cookie policy).
6.7 By continuing to use the website, you consent to the use of cookies.
6.8 You can block cookies at any time via your browser settings, but this may affect your experience.
6.9 Cookies are retained only as long as necessary — retention time depends on the cookie.

 

COMPANY DETAILS

Website Name: Noir & Lumière

Company name: Tajir Commerce Limited

Registration: 79044726

Address: Unit 903A, 9/F Cameron Commercial Centre, 458-468, Hennessy Road, Causeway Bay, HK

Phone: +1 (917) 768 387

Email: info@noirandlumiere.com

Opening Hours: Monday - Friday: 08:00 - 18:00 & Saturday & Sunday 10:00 - 16:00

Our average response time is 24 hours.