Shipping Policy

At Noir & Lumière, our goal is to ensure a safe, transparent, and smooth delivery experience for all our customers. Below you’ll find our complete shipping terms.

We offer three shipping options: Free Shipping: 6-12 Business Days, Express Shipping: 6-9 Business Days and Express Insured Shipping: 6-9 Business Days with Shipping Protection

How long does delivery take?
The total delivery time is usually 6–12 business days (Monday–Friday) and consists of two stages:

Processing time: 1–2 business days for order confirmation, any personalization (if applicable), quality checks, and careful packaging.

Shipping time: 5–10 business days, depending on the delivery address. Orders are shipped directly from our international logistics center to the address provided in your order.

When are orders processed?
All orders are processed daily until 23:00 London time. Orders placed after this time will be processed on the next business day.

How much does delivery cost?
Shipping is always free of charge, regardless of the order amount or delivery location within our covered areas.

In which currency are prices shown?
All prices and payments on

noirandlumiere.com are displayed and processed in British Pounds (GBP).

How can I track my order?
You can track your order at any time on our Track & Trace page, also available in the top menu of our website. A tracking code will be emailed to you once your order has been shipped.

 

COMPANY DETAILS

Website Name: Noir & Lumière

Company name: Tajir Commerce Limited

Registration: 79044726

Address: Unit 903A, 9/F Cameron Commercial Centre, 458-468, Hennessy Road, Causeway Bay, HK

Phone: +1 (917) 768 387

Email: info@noirandlumiere.com

Opening Hours: Monday - Friday: 08:00 - 18:00 & Saturday & Sunday 10:00 - 16:00

Our average response time is 24 hours.